Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (if available)
Shipping times are estimates and may vary depending on carrier delays, weather conditions, or high-volume periods.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email or text message (if provided).
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Q3Brands is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier. Customers should contact the carrier directly regarding delivery issues.
International Shipping
International shipping may be available to select countries. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Contact Us
For shipping questions or concerns, please contact us at:
- Email: notimeforsleepq3@gmail.com
